Account Management

What are the specific requirements and preferences of your business?

When you onboard with Energin, your business will be assigned to a dedicated, account manager who will address your queries, and need for advice. Our account managers are constantly on the lookout for opportunities to help you meet your goals.

What this means for our clients

• You can feel reassured knowing that your account is managed by a capable and dedicated professional.
• We deal with retailers, so you don’t have to.
• We provide ongoing analysis and support to identify new opportunities for savings
• You can have peace of mind knowing that your billing is constantly being assessed and verified.
• Your personal energy assistance is only one phone call away.

As an Energin client, your business will receive detailed yet easy-to-understand monthly invoice verification and usage reports to empower you to proactively manage electricity and natural gas usage and costs.

Our analysts and account managers will monitor all Commercial & Industrial (C&I) electricity and natural gas invoice and usage to ensure that clients are being charged rates as contracted and to identify opportunities for savings via network tariff optimisation or market reclassification.

We also send a monthly greenhouse gas emissions report to assist your business in understanding carbon emissions and align to your net zero emissions roadmap.

What this means for our clients

• We deal with retailers, so you don’t have to.
• You have peace of mind that your business is not paying more than you agreed.
• We identify opportunities to make cost savings through network tariff optimisation, metering, and recontracting opportunities.
• You are well positioned to track carbon emissions relating to energy usage.

Network tariffs relate to charges energy users pay for the transmission and distribution of electricity and natural gas from the point of generation or production to the point of consumption. Use of transmission and distribution networks accounts for up to 70% of a typical electricity or natural gas retail invoice, thus ensuring that your business is on the optimal tariff is important.

Our data analysts do this by assessing the energy usage and peak demand profile of each site based on actual meter data.

What this means for our clients

• You get instant savings if a network tariff optimisation opportunity is identified
• You receive a detailed forecast and report which explains the savings
• We deal with your retailer and network provider so you don’t have to.
• We identify opportunities to change tariffs if your consumption changes in the future.

Energy costs are a significant operating cost for most businesses, especially high-energy users. The need for accurate monthly forecasts of energy costs is, therefore, important to many businesses.

Energin (formerly known as Leading Edge Energy) offers clients can request a site-level energy cost forecast report for both electricity and natural gas. The budget forecast reports provide a whole-of-bill breakdown of a site’s energy costs for a 12-month period reported by month.

Our process for producing this report involves combining contract energy rates date with forecast usage and peak demand data. The forecast usage and peak demand data is based up on historical usage data adjusted for any planned changes to usage patterns over the budget period.

What this means for our clients

• Improved financial forecasts to support better management and business decisions.

Our clients regularly have specific requirements that they require bespoke reporting to support. Given that we have access to key data relating to energy usage, energy rates and tariffs, together with carbon emissions, Energin is well-positioned to help our clients achieve their specific reporting requirement.

What this means for our clients

• Clients are encouraged to approach us with any queries they may have about their energy reporting requirements.
• We provide reports tailored specifically for your business which offer real, tangible insights and recommendations to help you improve your business’ bottom line.