Frequently Asked Questions
Answers to the questions we’re asked most often. Can’t find what you’re looking for? Get in touch and we’ll help.
1. Why is Leading Edge Energy becoming Energin?
Our business has evolved significantly since Leading Edge Energy was established. Today, our energy consultants are supported by an increasingly sophisticated combination of technology, data and operational expertise.
Bringing everything together under the Energin brand better reflects the business we are today and our ambition for the future: combining deep energy expertise with technology to make energy easier and help businesses make well-informed and confident business decisions.
2. Is Energin a new company?
No. Energin has been part of our business for more than a decade.
Historically, Energin provided technology and back-office services to energy brokers and consultants across the industry, including some of Australia’s largest. Leading Edge Energy was one of the businesses supported by Energin’s technology, data and operational capabilities.
Over time, our strategy has evolved. Energin’s technology and operations are now focused solely on supporting the team and clients of Leading Edge Energy.
Bringing the two together under the Energin brand reflects that evolution. We are now a vertically integrated business, bringing our energy consultants, industry expertise, operational capabilities and technology together as one team and under one brand.
Energin is therefore not a new business or a new legal entity. It brings together capabilities that have been developed across our business over many years and represents the next chapter of Leading Edge Energy.
3. Has the ownership of the business changed?
No. There has been no change in ownership as part of the rebrand from Leading Edge Energy to Energin.
4. Is the legal entity or ABN changing?
No. There is no change to our legal entity or ABN.
Our legal entity remains Fortiserve Group Pty Ltd (ABN 96 163 318 045).
Energin is a registered business name of Fortiserve Group Pty Ltd and will replace Leading Edge Energy as the trading name you see across our website, communications and other materials.
The change to Energin is a change of brand and trading name, not a change to the company you do business with.
5. Do existing contracts and agreements remain valid?
Yes. Existing contracts, agreements and commercial arrangements remain unchanged and continue in force.
As we transition to the Energin brand, references to Leading Edge Energy in new agreements, documents and communications will progressively be replaced with Energin. Existing agreements do not need to be updated or re-signed as a result of the rebrand.
6. Are your banking or payment details changing?
No. Our banking and payment details are not changing as part of the rebrand.
As a general security precaution, if you ever receive a communication advising of a change to our banking details, please verify it directly with your usual Energin contact before making any payment.
7. Do I need to do anything?
For most clients, no action is required.
Partners, suppliers and other organisations that maintain Leading Edge Energy in their systems should update their records to reflect our new trading name, Energin.
If we require any specific changes to your records, systems or documentation, we will contact you directly.
8. Will the people I work with change?
No. You will continue to work with the same team.
The rebrand does not change the people, expertise or relationships behind our business. Our energy consultants will continue to provide guidance and advice centred on the needs of each client, supported by our broader team, technology and data.
9. Will your email addresses and contact details change?
You will progressively begin to see Energin branding across our emails and other communications.
Our email addresses will transition to the Energin brand. Emails sent to existing Leading Edge Energy addresses will be automatically routed to the corresponding Energin addresses, helping ensure a seamless transition.
10. When will I start seeing the Energin name?
From October 2026, you will begin to see the Energin name and branding progressively introduced across our website, emails, proposals, reports, invoices and other communications.
The transition will take place over time, so you may continue to see references to Leading Edge Energy on some documents and systems during this period. Both names refer to the same business.
11. What will happen to the Leading Edge Energy name?
Leading Edge Energy will become a dormant brand as we transition to Energin.
The Leading Edge Energy website and email domains will remain active, with website traffic to leadingedgeenergy.com.au automatically redirected to the Energin website and emails sent to existing Leading Edge Energy addresses automatically routed to the corresponding Energin addresses.
You may continue to see the Leading Edge Energy name on historical documents, existing agreements and some systems during the transition. These references all relate to the same business.
12. What is happening to Leading Edge Energy’s LinkedIn and other social media accounts?
Our existing Leading Edge Energy social media accounts and company pages, including LinkedIn, are being renamed and rebranded as Energin.
We are updating the existing accounts rather than creating new ones, so our existing followers and connections to these pages should remain in place through the transition.
If you currently follow Leading Edge Energy on LinkedIn or other social media channels, you should not need to take any action. You will simply begin to see the Energin name and branding appear in your existing feed.
13. What is e360?
e360 is Energin’s proprietary energy technology and workflow management platform. It supports our team in managing complex energy procurement tenders and other energy services efficiently and consistently across large numbers of clients, sites and energy accounts.
The platform brings together energy data, workflows, analysis, reporting and practical tools that support our consultants throughout the delivery of our services.
e360 also provides dedicated digital experiences for our clients and partners, making energy easier by giving them greater visibility, better information and practical tools in one place. Together with the guidance and expertise of our energy consultants, e360 helps our clients make well-informed and confident business decisions.
Its capabilities will continue to expand as we progressively introduce new features and services.
14. What will the e360 Partner Portal provide?
Our partners are an important part of our business and the relationships we have with our shared clients.
The e360 Partner Portal is designed to make it easier for partners to work with Energin and help manage the energy needs of the clients we support together. It will provide greater visibility across referred clients, including access to relevant invoices, energy usage data, reporting and usage charts in one place.
We will continue to develop the Partner Portal over time, introducing new capabilities that help our partners better support shared clients and strengthen the way we work together.
15. Will e360 also provide a portal for energy retailers?
Yes. We plan to introduce a dedicated e360 experience for energy retailers in the near future.
16. Is the way Energin provides advice changing?
Our commitment to providing knowledgeable, client-centred energy advice is not changing.
What is changing is the technology available to support that advice. By combining the expertise and judgement of our people with better data and technology, we aim to give clients greater visibility and understanding of their energy and help them make well-informed and confident business decisions.
17. Will the services I receive change?
No existing services are changing as a result of the rebrand.
Over time, we expect to introduce additional capabilities through e360 and other Energin services. We will communicate these as they become available.
18. I have another question. Who should I contact?
Please contact your usual Energin team member or contact us at 1300 852 770.
We will be happy to answer any questions about the transition from Leading Edge Energy to Energin.